EasyParcel (Malaysia) Help Centre

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Top Up Credit & Packages

  • What is EasyParcel credit?

    We'll Cover: How to check your credits validity? Information of EasyParcel Credits  Simply top up your EasyParcel account with credit to book deliveries as you go. Every top up package comes with different attractive rates a...

  • How to Top Up credit on EasyParcel?

    We'll Cover: How to Top Up credit on EasyParcel? What are the Top Up Payment methods on EasyParcel? Introdution How to Top Up credit on EasyParcel? Step1: At your dashboard, click "Top Up", the button is lo...

  • How do I top up online via credit/debit card, online banking or e-wallet?

    We'll Cover: How to Top Up Your EasyParcel Credit FAQ How to Top Up Your EasyParcel Credit? You can top up your EasyParcel credit directly in just a few clicks online and enjoy member rates for your deliveries. This online...

  • How do I top up offline via ATM or bank transfer?

    Offline top-up methods often don't require a bank account or credit card and no Internet required to perform offline top up, fret not as we've launched offline top up for you.  At this moment, offline top up is available for EP1...

  • How do I top up by instalment payment plan?

    Top Up Now, Pay Later! With the aim of championing small businesses to grow  without worrying about parcel delivery, we’ve rolled out an exclusive top up package with a new payment option – instalment. You can  split your payment into ...

  • What is EasyParcel Top Up packages?

    We'll Cover: Introduction Promo Rate and Delivery Promo Rate WM To EM Extra Discount Promo Rate Duration Packing Materials Rewards Points Tracking Number Notification Support FAQ Introduction Simply top up your EasyP...

  • What is Starter Pack on EasyParcel?

    Do you know that you will be given out a starter pack for FREE when you top up EP2000 or above for the first time? We'll Cover: What's EasyParcel Starter Pack? Terms and Conditions What's EasyParcel Starter Pack? Yo...

  • How to add or top up credit to my account on EasyParcel?

    Ready to embark on an amazing journey at EasyParcel? Well, you can unlock more savings, more freebies and enjoy reward points where you can redeem amazing gadgets when you make a new top up to your EasyParcel account. Step 1: Log in to...

  • Can I convert EasyParcel credits to money?

    To ensure the security of our customers' accounts and to keep our priority of giving the service to all users, your EasyParcel credits are not able to be converted into money, cash or such. Instead, you can enjoy all the amazing ser...

  • Does EasyParcel top up packages have instalment payment?

    We'll Cover: What is instalment payment? How to identify top up packages that come with instalment payments? What is instalment payment? Installment payment is a payment type that allows customers to make purchases and pay...